Indecomm Continues Record Client Growth Amid Challenging Mortgage Market

EAST BRUNSWICK, N.J., Oct. 08, 2026 (GLOBE NEWSWIRE) — Indecomm, a leading provider of Genius AI products and AI-enabled mortgage services, today reaffirmed its strong growth trajectory. On average, the company has added 70 new client engagements and 36 clients per year over every one of the past three years and is on track to do so again in the 2026.

The growth comes at a time when rising interest rates have compressed origination volumes industry-wide and made new client acquisition difficult for many providers. Indecomm’s continued expansion has been driven by a combination of new-logo wins and deeper engagements with existing clients across audit, quality control, due diligence reviews, underwriting, post-closing and servicing, along with increased adoption of its Genius Suite of automation products.

“In a market where many of our peers are struggling to bring on new clients, we’re doing the opposite: growing our client base and expanding within it,” said Rajan Nair, CEO of Indecomm. “That’s a direct result of the value our teams and our technology deliver every day, and of our sustained investment in developing and deploying automation solutions over the last 11 years.”

That ability to expand relationships over time is reflected in the experience of long-standing clients.

“Indecomm has been a trusted partner to Newfi for many years and supports a significant part of our day-to-day operations, functioning as a true extension of our team. Their expertise across multiple services allows us to scale efficiently while maintaining the quality and accuracy. They are more than a vendor, they are a true partner in our success.” – Steve Abreu, Founder and CEO of Newfi.

That same partnership model extends into specialized areas such as mortgage quality control, where deep domain expertise and proactive support are critical.

“Our long-standing partnership with Indecomm has been built on trust, collaboration, and a shared commitment to quality. Their exceptional knowledge of mortgage Quality Control and proactive support have made them an invaluable extension of the NexBank team.” – Randall Garland, SVP, Head of Mortgage Originations at NexBank.

Indecomm’s momentum also includes significant new technology engagements. A top 15 U.S. bank and one of the country’s largest home equity and mortgage lenders recently licensed IDXGenius and DecisionGenius as part of a bank-wide effort to automate its mortgage origination process. Separately, a large, fast-growing fintech mortgage lender expanded its relationship with Indecomm to automate a new HELOC offering using IDXGenius and DecisionGenius, building on an existing engagement spanning post-closing and fulfillment services.

These engagements reflect Indecomm’s continued investment in AI-enabled technology. The company’s Genius Suite automates critical aspects of the mortgage lifecycle, from audit and quality control to underwriting, decisioning and closing, helping clients improve turnaround times, operating efficiency and scalability. Indecomm continues to expand adoption of these solutions across its client base as part of its broader technology roadmap.

At the same time, the company’s growth remains grounded in consistent operational execution and client service.

“Working with Indecomm has been an amazing experience. The onboarding process was quick and seamless, communication has been effective and responsive, and the work they’ve done with our releases and AOMs has consistently been fast, accurate, and reliable. We truly appreciate their partnership and the value they bring to our team. We couldn’t be happier with the support and service they provide.” – Mary Stanford, VP Servicing Operations, Renovo Financial Mortgage Services

“Our culture is key to our success, and it’s what allows us to continue investing in automation and technology even as the market tightens,” said Krish Swaminathan, COO of Indecomm Global Services. “Our flexible engagement model gives clients multiple ways to work with us. Some start with services and expand into automation over time, while others begin with automation from day one. In either case, they benefit from the combination of our global execution model, deep mortgage expertise and growing portfolio of automation solutions.”

Swaminathan added, “Our focus remains on our clients, our people and continuing to grow the business. Our strength has always been our resilience and our ability to stay focused on execution regardless of the market environment.”

Indecomm remains debt-free and cash flow positive, with a healthy balance sheet supporting continued investment in its service lines, people and technology platforms.

About Indecomm

With over 25 years of experience, Indecomm combines its groundbreaking Genius suite of AI, automation, and SaaS solutions with deep mortgage banking expertise and AI-enabled services to streamline operations, strengthen operational resilience, and solve complex challenges. Backed by a 1,500-strong global workforce, our solutions optimize middle and back-office workflows, empowering mortgage organizations to reduce costs and scale operations efficiently. Indecomm takes an automation-first approach, partnering with lenders, servicers, mortgage insurers, and title companies to drive efficiency across the mortgage lifecycle. Indecomm’s Genius AI suite leverages Generative AI, RPA, supervised automation, and machine learning to streamline operations, reduce risk, and accelerate loan processes — what we call Genius@Work.


Media Contact

Robyn Mahoney
VP, Marketing
Indecomm
marketing@indecomm.net

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