Expanded platform combines secure AI chat, enterprise knowledge, and agentic workflows with centralized controls on dedicated private cloud infrastructure

PITTSBURGH, Nov. 12, 2026 /PRNewswire/ — Expedient today announced the next generation of its AI CTRL Platform, bringing enterprise AI applications, models, and agents under a unified governance and management layer. The expanded platform introduces three service tiers, a redesigned web and desktop workspace, and enhanced access, audit, and spending controls. Each client runs in its own dedicated, single-tenant instance in Expedient Cloud.

As organizations expand AI beyond experimentation, IT leaders face growing pressure to manage sensitive data, model access, agent activity, and unpredictable costs. According to Cloudera’s August 2026 report, The Great AI Re-Architecture, 95% of organizations delayed or canceled AI initiatives in the past year because of data governance, compliance, or regulatory challenges. Two-thirds of respondents say they moved AI workloads from public cloud back to private cloud or on-premises infrastructure. AI CTRL puts a single control plane between people and every model, system and agent they use.

“Our clients want to move faster with AI, and they want one partner accountable for the platform and the infrastructure behind it,” said Bryan Smith, CEO of Expedient. “AI CTRL Platform takes them from secure AI chat to knowledge-driven applications and agents, on infrastructure we own and run.”

Three tiers support enterprise AI adoption
The AI CTRL Platform offers three tiers for organizations at different stages:

• Secure Chat: Governed, multi-model AI chat for employees, with a Smart Model Router, single sign-on, role-based access, audit records, and personal data redaction. Standard-model usage is included under a fair-use policy.
• Secure Chat + Knowledge: Enterprise retrieval-augmented generation and vector search to ground responses in company information, with governed data connectors and Model Context Protocol (MCP) servers.
• Agentic Workflow Engine: Tools to build and deploy agents, multi-step workflows, and front-end applications, with separate access for builders and application users. Implementation partners are available.

Centralized governance, cost visibility and private deployment
Administrators can manage model and agent access, apply policies, review request-level audit records, and integrate audit data with existing security tools. Organization-wide redaction can remove personal information before prompts reach a model. Non-standard models draw from a shared credit pool, with usage visibility and configurable spending caps.

For workloads requiring additional isolation, AI CTRL supports private models hosted on Expedient infrastructure or client-owned hardware. AI CTRL is SOC 2 audited. For qualifying healthcare use cases, Expedient enables HIPAA-eligible models and signs business associate agreements. Security and compliance configurations vary by service and deployment.

“As more employees build applications and agents, CIOs need visibility into what those systems can access, what they cost, and how they operate,” said Anthony Jackman, Chief Innovation Officer at Expedient. “AI CTRL brings those controls into one managed environment, backed by engineers who understand the client’s infrastructure.”

Expedient handles deployment and configuration, with 24x7x365 support from U.S.-based engineers. AI CTRL meets clients where they are: those running VMware or Nutanix workloads in Expedient Cloud can deploy it alongside their existing environments. The platform and the underlying infrastructure are backed by a 100% uptime SLA.

New video series answers the questions CISOs, CIOs and business leaders are asking about AI
As AI spreads across the business, every leader is fielding a different question. Expedient’s new eight-part AI CTRL video series takes them on one leader at a time. For CISOs, a two-part security briefing covers who sees prompts and data, and what security teams can show an auditor. For CIOs, episodes address who controls AI across the organization, how every connection to business systems is governed, and how apps and agents run safely once built. For business leaders, episodes show subject matter experts building governed apps and teams turning files into finished documents. Each episode runs under seven minutes. Watch the series:  https://go.expedient.com/AIUnderControl.

Availability and additional information
The next-generation Expedient AI CTRL Platform is available now. Expedient will host “Introducing the Next Generation of Expedient AI CTRL” on Nov. 19 at 1 p.m. ET. Registration: https://go.expedient.com/NextGenAICTRL.

Learn more at https://www.expedient.com/ai.

About Expedient
Expedient is a Cloud Service Provider that guides organizations through every era of technology change. For 25 years, organizations have trusted us to act as an extension of their team, helping them stabilize, optimize, and modernize without the complexity of doing it alone. We unify cloud, data, and AI into one seamless managed service, so teams can focus on what drives the business forward. 99% client retention. Every solution backed by a 100% SLA. Learn more at https://www.expedient.com.

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SOURCE Expedient